United Vacations Privacy Policy

Introduction
Information United Vacations Collects
How Your Information Is Used
United Vacations Commitment to Information Security
How to Access or Correct Your Information
How to Contact United Vacations

At United Vacations, we believe that it is extremely important to protect the privacy of our customers. We are providing this privacy policy to help you better understand the ways in which your personal information is gathered and used on the www.unitedvacations.com.hk website.

United Airlines has appointed Jetour Holiday Ltd to be the operator of United Vacations. Hence United Vacations is operated by Jetour Holiday Ltd. Jetour Holiday Ltd and its travel agency distributors, gather, store, and process the information from the United Vacations website. They help United Vacations use customer information to create and distribute products, specials, promotions, and website features for our customers. Except as indicated in this Privacy Policy, United Airlines, Jetour Holiday Ltd and its travel agency distributors (hereafter "United Vacations") will not sell or share your personally identifiable information with any third party company or agency without your permission.

This policy applies to all personal information collected by or submitted to United Vacations online at the United Vacations web site.

The unitedvacations.com web site contains links to web sites maintained by third parties. Please be aware that we are not responsible for the privacy practices of those sites. This Privacy Policy covers only the unitedvacations.com site, and does not cover any other site, including those related to this site such as unitedairlines.com.hk. We have no control over other sites' privacy policies or use of any personal information you or others may share with them. Please do not assume that our Privacy Policy covers those other sites.

The United Vacations website collects customer information in a number of ways: when you sign up to receive emails, when you send a comment to the suggestion link, and when you forward an email/webpage to a friend.
The types of information collected on these pages include but are not limited to the following:
Customer Name
Mailing Address
Email Address
Telephone Number
Destination Information Desired
Other Information Desired

When you sign up for the United Vacations email guestbook, you have the choice of receiving or not receiving emails. If you choose to receive emails, United Vacations will send you regular emails promoting vacation travel, specials, sales and other information. You may unsubscribe from the email specials list at any time by accessing the unsubscribe link at the bottom of the email or by visiting the guestbook sign up page and entering your email address in the unsubscribe box..
The information you supply when you send a suggestion or comment to the email suggestion link is used to reply to your comment. Your information may also be forwarded on to the relevant product team or Customer Service team to further process your comment or to help improve United Vacations product, promotions and customer service.
The information you supply when you send an email/webpage to a friend is used to forward the relevant email or webpage information. United Vacations will not send additional emails or mailings to your friend. Your friend must subscribe to our guestbook or provide information himself/herself through one of the other available means before United Vacations will contact him/her.
Information collected through some/all of the methods listed above may be used by United Vacations to improve products, processes and customer service. United Vacations may also use some/all of the information to create customer mailing lists and may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by United Vacations for its own marketing and promotional efforts, and will not be sold or shared with any third parties.

United Vacations may also use non-identifying or aggregate information to improve our website, track promotional success, and/or to share website usage information with our hotel, airline or other business partners. This information may include number of page views, visitor sessions, session length, hits, number of unique visitors, browser type, number of visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users. Not all of this information is shared with our business partners, but some aggregate numbers such as page views on a particular page during a particular time frame may be shared. However, no personally identifiable information about you will be shared with any third party.

United Vacations uses cookies to track visitors to our site. United Vacations gathers the number of unique visitors as well as the number of page views each visitor makes. The information is used for promotional and marketing purposes only and in the compilation of web usage reports. The reports generated do not recognize any information specific to your location, or anything specific to your individual machine. Cookies are tiny files that are placed on the hard drive of your computer. Cookies do not extract private or personal information from your computer.

If you wish to receive information about United Vacations news, products, and specials via email, you may sign up on the email specials sign-up page. You may also sign up to receive email specials when you book online by checking the appropriate box on the online booking form. Information you submit for the purposes of online bookings will not be used to subscribe you for the email guest book unless you specifically opt-in for the email guestbook.

Information you submit through any of the online methods, including online booking, may be used to create customer mailing lists. United Vacations may occasionally send its customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by United Vacations for its own marketing and promotional efforts, and will not be sold or shared with any third parties.

If you are not interested in receiving either e-mail or other forms of direct marketing, you may choose to "opt out" at such time personal information is collected. The decision not to receive future e-mail communications can be made at any time by "opting out" using the link provided on every email message. Please allow up to 60 days for your name and telephone number to be removed from any marketing programs that are currently underway.

If at some future date, United Vacations determines that it will change the manner in which it uses the information it collects on the website, you will be notified prior to United Vacations making the change. You would have the option of choosing to continue or not continue to be a member of the United Vacations database receiving emails, and would have the option of unsubscribing. Information collected prior to any information-use changes would be managed according to the Privacy Policy in place at the time it was collected. Only new information collected online would be subject to any new information-use policies.

If you still have questions, please contact our customer service desk via e-mail at info@unitedvacations.com.hk or call 2156 2067 Customer Service